Privacy Policy — Open Look

1. What we collect

Account information (name, email, password — handled by our authentication provider, Supabase); the content you submit to use the service (Film Room game descriptions, Clinic study sessions, schedule entries you enter); and billing information, which is collected and stored directly by Stripe — Open Look never sees or stores your full card number.

2. How we use it

To provide the service: generating Film Room drafts and Clinic responses (via Anthropic's API), routing your submissions to a human evaluator for review, tracking your schedule and flagging conflicts, and processing your subscription (via Stripe). We don't use your submitted content to train AI models, and we don't sell your data to third parties.

3. Who sees your Film Room submissions

Your game descriptions and the AI-drafted feedback are visible to you and to the human evaluator(s) who review submissions for the service. They are not visible to other subscribers.

4. Third-party processors

We rely on a small number of processors to run the service: Supabase (authentication and database hosting), Anthropic (AI processing of your submitted text), Stripe (payment processing), and, if enabled, Resend (transactional email, e.g. notifying you when feedback is ready). Each processes only what's needed to perform its role and is bound by its own privacy terms.

5. Data retention

We retain your account and submission history for as long as your account is active, so you can refer back to past feedback and progress. You can request deletion of your account and associated data at any time by contacting us — see below.

6. Your rights

You can access, correct, or request deletion of your personal data at any time. Depending on where you live, you may have additional rights under applicable law (e.g. GDPR or CCPA); contact us to exercise them.

7. Security

Your data is protected in transit and at rest by our infrastructure providers' standard security practices, and database access is restricted by row-level security so subscribers can only see their own data.

8. Changes to this policy

We may update this policy as the service evolves. Material changes will be posted here with an updated date.

9. Contact

Questions about your data, or want to request deletion? Contact the email address listed on your billing receipt or the Open Look support address you were given at signup.